Information & policies
Terms & Conditions
Website Use
Use this website lawfully and respectfully. Do not disrupt the website, misuse inquiry forms, or attempt unauthorized access.
Accuracy of Information
Website content and service descriptions provide general information and may change. Contact K9 Trail Trotter to confirm current details.
Services & Suitability
Services are tailored to the individual dog's temperament, health, behavioral history, needs, and safety. Residential care is not a purpose-built secure kennel. Group care, pack integration, off-leash activities, and training results are not guaranteed. Care may be modified or declined when needs cannot safely be met.
Consultation & Booking Confirmation
An inquiry does not reserve a service. Suitability, availability, dates, care arrangements, and requirements must be discussed and accepted before a booking is confirmed. Specific intake documents, authorizations, confirmed quotes, and written booking agreements govern actual service arrangements.
Pricing & Personalized Quotes
Listed prices are general estimates, not guaranteed quotes. Final pricing is confirmed following consultation or assessment, considering the dog's needs, services, dates, supervision and agreed scope. Existing clients retain their agreed rates. Additional services and charges are discussed before approval.
Cancellation & Rescheduling
Please provide at least 24 hours' notice. Requests with less notice may incur 50% of the reserved service total. No-shows or cancellations after service starts may be charged up to 100%. Emergencies are considered at the business's discretion. Specific booking agreements determine individual arrangements.
Payment & Extended Care
Payment is due at pickup, service completion, or as agreed in writing. Longer training programs may use agreed milestones. Venmo, Cash App, and cash are accepted. When agreed in advance, a two-hour grace period may follow the scheduled final-day pickup; care beyond it may incur $40 per dog, subject to availability and communication. Extended care must be confirmed.
Third-Party Links
Linked social networks and other external services have their own terms and privacy practices. Review their policies before use.
Intellectual Property
Business content, branding, and media used with permission are subject to applicable intellectual property rights. Obtain permission before reproducing material beyond uses allowed by law. Cinematic illustrative footage is not presented as actual client activity.
Updates to These Terms
These website terms may be updated as information or practices change. They do not replace separate client agreements or create a new liability waiver, indemnification obligation, arbitration provision, or legal guarantee.
Contact
Questions about these terms can be sent to simoneksans@gmail.com or discussed by text or phone at 719-418-1421.